EXCHANGE & REFUNDS POLICY:

 

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Exchanges / Refunds will be given up to 21 days from when the product was received.

For any further assistance please contact: info@aresfootwear.co.uk

 

Returns information:

Refunds or exchanges must be returned to us within 21 days of the product being received, any order returned after this date will be returned back to you without a refund.

Should you return for an exchange and the product is no longer available, a refund will be issued instead.

Returned products must be in perfect original sale condition, unworn with all tags still attached.

Footwear must be tested and tried on indoors. We will not accept a return for any footwear that have been worn outdoors.

Return postage is at the buyer's own cost and risk, unless you have selected one of the free return options within the returns portal at the time of placing a return.

All items to be returned via tracked mail to ensure returns items arrive safely.

No refunds will be given for any items that go missing in the post.

We endeavour to have these completed as soon as possible for you.

 

United Kingdom Returns

To return your order, just follow the few simple steps below: 

1 - Head to our returns portal (you'll need your order number ready) 

2 - Select what items you'd like to return and why. 

3 - Select your chosen return method. You'll be able to see your closest carrier on the map. 

4 - Print your returns label and attach to the outside of your parcel (there are alternative options other than print) 

5 - Your parcel will then be ready to be taken to your chosen drop-off point! 

Click the link below to start your return: 

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